To date, companies have had little choice when it comes to refractory repairs. In most cases the choice has been an offer from an installation contractor to supply and install refractory to some "take what you get" quality as companies do not have the in-house expertise to know what is on offer.
Too often we see refractory structures regarded as a nonessential component of the plant, with maintenance delegated to material suppliers and installation contractors. A material supplier's business focus is selling refractory products while the installation contractor's business focus is selling repair labour with neither motivated to drive the owner's maintenance efficiency.
There is no doubt that refractory structures are complex and behave in unexpected ways, but they cannot be thought of as a "black box" and repairs cannot be considered as a "black art".
The approach often used by other companies to repair refractory linings or structures and to carry out design changes is based on repeating historic practice or observation. This method is frequently prone to failure, what we call "fatal gene" transfer.
There is another alternative...
At Palmer we focus on the key elements needed to deliver a reliable solution
Because refractory structures are complex and the design of refractory structures is not covered by any National or International Standards the design requires advanced engineering analysis.
This means there are legal responsibilities on companies and professional engineers. In Australia, the Queensland Professional Engineers Act (2003) defines a professional engineering service, "an engineering service that requires, or is based on, the application of engineering principles and data to a design, or to a construction or production activity, relating to engineering….."
In delivering a "professional engineering service" then the service should preferably be signed off by the RPEQ (on documents / plans etc)
Also any contractor, manufacturer or the like who varies from the design / detailing / intended construction provided as a "professional engineering service" must appropriately notify the RPEQ designer of such variations and seek their approval to proceed.
Examples of professional engineering service include,